Return Policy

GVV International aims to make returns straightforward while maintaining product hygiene standards for Sports Bras, Shapewear, Innerwear, and other eligible products.

Return Window

Eligible returns may be requested within 7 days of receiving the order.

Return Eligibility

• Item must be unused, unworn, and unwashed.
• Original tags and packaging must be intact.
• Proof of purchase is required.

How to Request a Return

Email help@gvvinternational.com with your order details. Do not send a return before receiving return instructions.

Unless the return is due to a damaged, defective, or incorrect item, return shipping costs are borne by the customer.

Damaged, Defective or Wrong Items

Contact us within 48 hours of delivery with the order number and clear photos of the product and packaging.

Non-Returnable Items

• Used, washed, or damaged products
• Products without original tags or packaging
• Opened or used personal care and hygiene products
• Customized or personalized products
• Gift cards
• Clearance or sale items, unless received damaged or incorrect

Exchanges

Direct exchanges are currently not offered. For a different size, color, or product, request an eligible return and place a new order separately.

European Union – 14-Day Cooling-Off Period

For orders shipped to an EU country, applicable consumer protection laws may provide a 14-day cancellation or return right. Where applicable, products must meet the required condition and packaging requirements.

Refunds

After an approved return is received and inspected, the refund decision will be communicated. Approved refunds are processed to the original payment method within 7–10 business days, subject to bank or payment-provider processing.

Contact Us

Email: help@gvvinternational.com